EdgeStar Dehumidifier DEP400EW User Manual

Dehumidifier  
Models:  
DEP400EW, DEP650EW, DEP740EW  
Owner’s Manual  
 
Table of Contents  
IMPORTANT SAFETY INFORMATION.................................................................I  
INTRODUCTION ...................................................................................................1  
PARTS IDENTIFICATION.....................................................................................2  
BACK VIEW..........................................................................................................2  
FRONT VIEW........................................................................................................2  
INSTALLATION INSTRUCTIONS ........................................................................3  
CONTROL PANEL OVERVIEW............................................................................4  
OPERATING THE CONTROL PANEL .................................................................5  
POWER ...............................................................................................................5  
Auto-Restart: .................................................................................................5  
Auto-Shut Off:................................................................................................5  
CONTINUOUS MODE.............................................................................................5  
FAN SPEEDS........................................................................................................5  
SETTING THE HUMIDITY LEVEL..............................................................................5  
LCD DISPLAY ......................................................................................................6  
Error Codes...................................................................................................6  
WATER FULL LIGHT..............................................................................................6  
ADDITIONAL NOTES ABOUT THE DEHUMIDIFIERS BEHAVIOR:....................................6  
DRAINING THE UNIT............................................................................................7  
MANUAL DRAIN....................................................................................................7  
CONTINUOUS DRAIN.............................................................................................7  
MAINTENANCE ....................................................................................................8  
CLEANING THE UNIT .............................................................................................8  
CLEANING THE PRE-FILTER ...................................................................................8  
CLEANING THE WATER BUCKET .............................................................................8  
PREPARATION FOR STORAGE ...............................................................................9  
ENERGY SAVING GUIDE.....................................................................................9  
TROUBLESHOOTING ..........................................................................................9  
TROUBLESHOOTING CONTINUED .........................................................................10  
SPECIFICATIONS...............................................................................................11  
EDGESTAR LIMITED WARRANTY ...................................................................12  
EdgeStar Portable Dehumidifier  
ii  
 
Introduction  
Thank you for purchasing this EdgeStar portable dehumidifier. We are glad you  
chose us. We believe that your purchase of this product opens a relationship  
between you and EdgeStar. We will provide the customer support needed to  
nurture that relationship.  
This manual contains important information regarding the proper installation, use  
and maintenance of your portable dehumidifier. Following this manual will ensure  
that your product will work at its peak performance and efficiency.  
Your dehumidifier is designed to remove moisture in the air by condensation  
removal and collecting the water in a removable bucket, or draining into a drain  
hose that can be routed to a drain hole on the floor or condensate pump.  
Please save the original product packaging in case you need to safely transport  
your portable dehumidifier.  
For Your Records:  
Please write down the model number and serial number  
below for future reference. Both numbers are located on the  
ratings label on the back of your unit and are needed to  
obtain warranty service. You may also want to staple your  
receipt to this manual as it is the proof of your purchase, and  
is also needed for service under your warranty.  
Model Number:  
Serial Number:  
Date of Purchase:  
To better serve you, please do the following before contacting customer service:  
If you received a damaged product, immediately contact the dealer that  
sold you the product.  
Read and follow this instruction manual carefully to help you install, use  
and maintain your portable dehumidifier.  
Read the troubleshooting section of this manual as it will help you  
diagnose and solve common issues.  
Register your product at http://www.edgestar.com and download  
product guides, owner’s manuals, and access additional troubleshooting  
resources.  
If you need warranty service, our friendly customer service  
representatives are available via email at [email protected] or by  
telephone at 1 (866) 319-5473.  
1
 
Parts Identification  
Front View  
Control Panel  
Handle*  
Pre-filter  
*Note: Some models  
may not come with side  
handles.  
Air Intake  
Water Bucket  
Water Level Indicator  
All the pictures in this manual are for reference only. Your unit may be  
slightly different than the images depicted.  
Back View  
Exhaust  
Drain hose outlet  
Caster wheels  
Power plug  
EdgeStar Portable Dehumidifier  
2
 
Installation Instructions  
Your dehumidifier will remove moisture from the air and collect the excess  
water in a bucket. You can use the EdgeStar dehumidifier to create a  
comfortable environment and prevent damage caused by moisture to  
books or valuables in areas such as basements or home libraries. Follow  
the instructions below to unpack and set up your unit.  
Note: Dehumidifiers working  
in a basement will have little  
or no effect on adjacent  
enclosed rooms such as  
closets, unless there is  
enough circulation of air in  
and out of the enclosed area.  
1) Carefully unpack the dehumidifier from its box and packaging material,  
and remove the adhesive tape holding the water bucket and filter in place.  
You may want to save the box for storing and transporting the unit. Let  
the unit sit upright for at least 24 hours before powering it on to allow the  
compressor’s fluids to settle.  
2) Place the dehumidifier on a level floor or surface that is strong enough  
to support the unit with a full bucket of water in a room where the ambient  
temperature will not drop below 41°F, and away from any heat sources  
such as direct sunlight, heaters, radiators, dryers, etc.  
Note: The unit is designed to  
work in environments with  
temperatures between 41°F  
and 95°F  
Allow at least 10 inches of space all around the unit and at least 20  
inches of space above the unit.  
Caution: The unit is designed  
to be used indoors and  
freestanding, and not be  
used outdoors, or be built-in  
to a cabinet or used under a  
counter.  
10”  
10”  
10”  
10”  
If you have multiple power outlets in the room, choose one that is near  
the dehumidifier and that will be able to provide adequate power to the  
unit. See the power requirements listed on the product label printed on  
the side, or on the back of your dehumidifier.  
3) Close all windows and doors. To be most effective, use the  
dehumidifier in a contained room. For example, use it in a room with four  
walls and a ceiling, instead of a partitioned studio, or warehouse.  
4) To activate the unit and ensure the warning switches are engaged,  
remove the water bucket and reinstall it; otherwise, the unit may not work  
properly.  
5) Plug the unit in to a grounded outlet. (Read the Safety Information  
section.)  
6) When first using the unit, press the Power button on the top of the unit  
and run it in continuous mode for 24 hours.  
3
 
Control Panel Overview  
Set Humidity Buttons  
Indicator Light  
LCD Display  
Power Button  
High Speed Button  
Normal Speed Button  
Continuous Button  
Button  
Function  
Powers the unit on or off.  
Power  
Sets the unit to run continuously until the  
water bucket is full. You will not be able to  
use the increase/decrease humidity buttons.  
Continuous  
Sets the fan speed to high for maximum  
moisture removal.  
High  
Sets the fan speed to normal for quieter  
operation.  
Increases the desired relative humidity  
setting.  
Normal  
Increase  
Note: The unit is not a  
humidifier; using the increase  
humidity button will not add  
moisture to the air.  
Decreases the desired relative humidity  
setting for drier air.  
Decrease  
Indicator Light  
Function  
Power  
Lights up when the unit is turned on.  
Lights up when the unit is set to run  
continuously until the water bucket is full.  
Continuous  
High  
The High Fan Speed indicator light will be lit  
when you set the fan speed to high.  
The Normal Fan Speed indicator light will be  
lit when you set the fan speed to normal.  
Normal  
The water full light will light up red if the unit  
has filled the water bucket.  
Water Full  
LCD Display  
The LCD can display the ambient humidity,  
the set humidity, and error codes.  
EdgeStar Portable Dehumidifier  
4
 
Operating the Control Panel  
Use the  
Power button to turn the portable dehumidifier on and  
Power  
off. The LED indicator next to “Power” will light up. By default when  
you first use the power button, the unit will begin to operate in  
normal fan speed mode.  
Note: If the unit was powered off, wait at least 3 minutes before  
powering it back on.  
Auto-Restart: If power to the unit is interrupted, the dehumidifier  
will restart itself in with the last used mode/settings once the power  
is restored. The compressor will restart after 3 minutes.  
Auto-Shut Off: The unit will shut off when the set humidity has  
been reached, or when the water bucket is full, has been removed,  
or is not in its proper position.  
Continuous mode dehumidifies the air until the water bucket is full.  
Use the continuous mode for maximum dehumidification. You will  
not be able to use the set humidity buttons.  
Continuous Mode  
To operate the unit in continuous mode:  
1) Make sure the power cord is plugged into a power outlet.  
2) Press the  
Power button.  
3) Press the  
Continuous button. The LED indicator next to  
“Continuous” will light up.  
4) Select the fan speed by using the  
button.  
Normal or  
High  
The dehumidifier has two fan speeds. Use the high fan speed for  
maximum moisture removal. Use the normal fan speed for quieter  
operation.  
Fan Speeds  
Select the fan speed by using the  
Normal or  
High button.  
The desired humidity level can be set within a range of 35%  
Relative Humidity (RH) to 80% RH in 5% increments.  
Setting the Humidity Level  
To set the desired humidity level percentage:  
1) Make sure the power cord is plugged into a power outlet.  
2) Press the  
turned off.  
Power button. Make sure the continuous light is  
Note: Relative Humidity (RH)  
is the ratio of the actual water  
content of the air at a given  
temperature to the potential  
water content at that same  
temperature.  
3) Press the  
Increase and Decrease buttons to set the  
desired humidity level. After a few seconds, the LCD display will  
revert to the actual room humidity level with ±5% accuracy. For  
drier air use the  
Decrease button.  
5
 
Operating the Control Panel continued  
The LCD Display will show the room’s relative humidity percentage  
LCD Display  
by default. Pressing the  
Increase and  
Decrease buttons  
will show the set humidity for a few seconds, and then revert to the  
room’s relative humidity.  
Error Codes  
In addition to showing the humidity, the display may show the  
following error codes:  
E1 – Humidity sensor error  
Power the unit off, and then unplug the unit for 15 minutes. Plug in  
and power on. If the issue persists, please contact customer  
service.  
E2 – Temperature sensor error  
Power the unit off, and then unplug the unit for 15 minutes. Plug in  
and power on. If the issue persists, please contact customer  
service.  
P1 – Unit is defrosting  
Allow the unit time to defrost. The error will clear itself after the unit  
has been defrosted.  
P2 – Bucket is full  
Empty the water bucket and reinstall it.  
The Water Full Light will illuminate when the bucket is ready to be  
emptied. The light also turns on when the bucket is not installed or  
installed incorrectly. Once the water is drained, and the bucket is  
properly installed, the unit will operate normally.  
Water Full Light  
Additional notes about the dehumidifier’s behavior:  
Once the unit reaches the desired set humidity, the power  
button will remain lit while the compressor and fan shuts off.  
You will not be able to change the fan speed.  
If the power to the unit was interrupted while the compressor  
was running, the unit may take a few minutes to start the fan  
and compressor.  
If the room’s relative humidity is lower than the set humidity, the  
unit will not start the fan and compressor unless you set the unit  
to run in Continuous mode.  
EdgeStar Portable Dehumidifier  
6
 
Draining the Unit  
Manual Drain  
The dehumidifier can be drained manually using the water bucket.  
When the bucket is full, the unit will automatically stop running, and  
the water full light will turn on.  
Follow the steps to remove the bucket and dump the water.  
1) Slowly and carefully pull  
the bucket out by the  
handles until you see the  
bucket handle.  
2) Pull the bucket up by its  
handle  
Warning: The water produced  
by the dehumidifier is not  
potable or suitable for drinking.  
Do not drink the water drained  
from the unit as it contains  
contaminates and could make  
you sick.  
3) Pour the water out. Do not place the bucket on the floor as its  
bottom is uneven and will fall down.  
4) Reinstall the bucket.  
The dehumidifier can be drained continuously to a floor drain.  
Continuous Drain  
1) Remove the water bucket from the unit, and you will find a hose  
connector. You can use a 12 mm hose to attach to the connector.  
Hose connector  
Drain hose  
2) Remove the rubber plug from the back of the unit’s drain hose  
outlet, and push the drain hose through.  
3) Securely attach the drain hose to the connector. Lead the other  
end of the hose to a floor drain or other suitable drainage port.  
4) You must reinstall the water bucket.  
7
 
Maintenance  
Clean the dehumidifier and filters regularly to maintain performance and  
efficiency, and prolong the unit’s life. Be sure to always unplug the  
dehumidifier from the power outlet before cleaning.  
Cleaning the unit  
Use a soft dry cloth to wipe the body clean. If necessary, use lukewarm  
water to dampen a cloth to clean the unit. Use a soft bristle brush and  
vacuum cleaner to clean between the air intake and exhaust vents.  
Never use abrasive chemicals, volatile substances, gasoline, detergents,  
chemically treated cloths, or other cleaning solvents that may damage the  
cabinet exterior.  
Never spray water directly on the unit.  
Cleaning the pre-filter  
Clean the pre-filter periodically to prolong the unit’s life, and keep the unit  
running efficiently. Lint, dust, and dirt can clog the unit and reduce its  
performance and effectiveness. If the unit is used in a dusty environment  
you may need to clean it on a weekly basis.  
To clean the pre-filter, follow the steps below:  
1) Power off the unit and remove the pre-filter.  
2) Use a vacuum cleaner or tap the filter lightly to remove loose dust and  
dirt, then rinse thoroughly under lukewarm running water (below 104°F).  
You may use a mild soap and water solution if needed. Allow the pre-filter  
to air dry in a cool and shaded place. Dry thoroughly before reinstalling.  
NOTE: Do not put the filter in  
a dishwasher.  
3) Reinsert the pre-filter.  
Warning: Never operate the unit without the air filter.  
Cleaning the water bucket  
Wash the water bucket frequently to prevent the growth of bacteria,  
mildew and mold.  
To clean the water bucket, follow the steps below:  
1) Remove the water bucket from the unit.  
2) Wash the bucket with clean water and a mild detergent. Rinse the  
bucket thoroughly.  
NOTE: Do not put the water  
bucket in a dishwasher.  
3) Install the water bucket.  
EdgeStar Portable Dehumidifier  
8
 
Maintenance continued  
If you are not going to be using the unit for an extended period of time,  
follow the instructions below before storing your unit:  
Preparation for Storage  
1) Turn off the unit and wait 24 hours before emptying the water tank.  
2) Drain all the water from the water tank.  
3) Clean the air filter, water tank and unit.  
4) Unplug and carefully wind the power cord.  
5) Cover the unit with a plastic bag.  
6) Store the unit in an upright position in a dry, well-ventilated place.  
Energy Saving Guide  
Read and follow the guide below to get the best performance and  
efficiency from your portable dehumidifier:  
Do not cover the air outlet (exhaust) while in use.  
Do not place the unit in front of curtains or drapes- to ensure they do  
not obstruct the air intake.  
Keep curtains, blinds or drapes closed during the sunniest part of the  
day.  
Close all windows and doors.  
Indoor relative humidity should ideally be kept between 35 and 60  
percent depending on the ambient temperature.  
Make sure the unit is on a level surface.  
To prolong the compressor's life, please wait at least 3 minutes before  
turning the unit back on after shutting it off.  
Inspect and keep the pre-filters clean by cleaning regularly.  
Perform routine maintenance.  
Troubleshooting  
Follow the troubleshooting chart to resolve common issues.  
Issue  
Possible Cause  
Solution  
Run the unit for a longer  
period of time  
Insufficient time to dry  
Make sure there are no  
towels, curtains, or  
furniture blocking the  
front and back of the unit  
Lower the humidity  
control. Run the unit in  
continuous mode  
Close all windows and  
doors  
Air intake or Exhaust  
vents are blocked  
Humidity control may not  
My dehumidifier does not be set low enough  
dry the air  
Opened windows or  
doors  
Room temperature is too Increase the room  
low (below 41ºF)  
There is a kerosene  
heater or something  
giving off water vapor in  
the room  
temperature  
Remove any device  
producing water vapor  
Frost appears on the  
This is normal behavior  
coils  
The dehumidifier has an  
auto-defrost feature  
9
 
Troubleshooting continued  
Issue  
Possible Cause  
Unit is not receiving  
power  
Solution  
Make sure the unit is  
plugged in  
Move the unit to another  
outlet. Check your circuit  
breaker. (Refer to the  
rating label on the back  
of the unit to determine  
the Amperage draw)  
Drain the unit and restart  
Remove bucket and  
reinsert  
Insufficient power  
My dehumidifier is not  
functioning at all  
Water bucket is full  
Water bucket is not in  
proper position  
If no indicator lights turn  
on, contact customer  
service  
Control panel is  
disconnected  
Make sure the unit is on  
a level surface  
The unit is not level  
Shut off the unit, and  
remove the object from  
the fan  
A foreign object has  
jammed the fan  
My dehumidifier is  
making a loud noise  
The floor below the unit  
is uneven  
Move the unit to a level  
surface  
Air filter is clogged  
Clean the air filter  
Shut off the unit. Let the  
unit sit on a level surface  
for at least 24 hours and  
restart  
Contact customer service  
Secure the drain hose.  
Route your drain hose to  
a drain hole or  
My dehumidifier is  
making a continuous  
metallic knocking or  
pinging sound  
Unit may have been  
shipped on its side  
Damaged compressor  
A drain hose has been  
attached and is loose  
My dehumidifier is  
leaking  
condensate pump  
Cracked water bucket  
Contact customer service  
My dehumidifier runs for  
a little while and then it  
trips the power cord or  
the circuit breaker  
The dehumidifier may be  
plugged into an outlet  
that can not supply the  
correct amount of current  
Contact an electrician if  
the unit works in a  
different room or circuit  
Restart the unit, and if  
issue persists, contact  
customer service  
The control panel lights  
blink randomly  
Unit may have a faulty  
control panel  
Restart the unit, and if  
issue persists, contact  
customer service  
Restart the unit, and if  
issue persists, contact  
customer service  
Unit has an E1 error  
Unit has an E2 error  
Humidity sensor error  
Temperature sensor  
error  
Allow the unit time to  
auto-defrost  
Empty the bucket and  
reinstall  
Unit has a P1 error  
Unit has a P2 error  
Unit is defrosting  
Bucket is full  
EdgeStar Portable Dehumidifier  
10  
 
Specifications  
Description of product  
Model  
Portable Dehumidifier  
DEP400EW  
Voltage/Frequency  
Power Consumption  
Operating Current  
Water Bucket Capacity  
AC 115V~60Hz  
525W  
4.8A  
5 Liters / 1.32 Gallons  
Dehumidifying Capacity @ 80F RH60% 40 Pints/Day  
Coolant  
R22  
Dimensions  
W x D x H  
13 7/16” x 10” x 19 15/16”  
31 lbs  
Weight  
Description of product  
Model  
Portable Dehumidifier  
DEP650EW  
Voltage/Frequency  
Power Consumption  
Operating Current  
Water Bucket Capacity  
AC 115V~60Hz  
710W  
6.6A  
10 Liters / 2.64 Gallons  
Dehumidifying Capacity @ 80F RH60% 65 Pints/Day  
Coolant  
R22  
Dimensions  
W x D x H  
15 1/2” x 12 11/16 x 24 1/2”  
42 lbs  
Weight  
Description of product  
Model  
Portable Dehumidifier  
DEP740EW  
Voltage/Frequency  
Power Consumption  
Operating Current  
Water Bucket Capacity  
AC 115V~60Hz  
810W  
7.5A  
10 Liters / 2.64 Gallons  
Dehumidifying Capacity @ 80F RH60% 74 Pints/Day  
Coolant  
R22  
Dimensions  
W x D x H  
15 1/2” x 12 11/16” x 24 1/2”  
44 lbs  
Weight  
11  
 
EdgeStar Limited Warranty  
One (1) Year Parts & Ninety (90) Days Labor  
This product is warranted by EdgeStar to be free from defective workmanship and materials, subject to any conditions  
set forth as follows:  
WHAT IS COVERED:  
LABOR: For a period of NINETY (90) DAYS from the date of original purchase, labor will be performed free of charge at  
an authorized EdgeStar repair facility. At its option, EdgeStar will repair the product with new or remanufactured parts,  
or exchange the defective product with a new, refurbished, or remanufactured product. If a product is replaced, it will  
carry the remaining warranty of the original product. After the ninety (90) day period, EdgeStar will no longer be  
responsible for labor charges incurred. All defective products and parts covered by this warranty will be repaired or  
replaced on a mail-in basis to an EdgeStar authorized repair facility.  
PARTS: For a period of ONE (1) YEAR from the date of original purchase, EdgeStar will supply new, rebuilt, or  
refurbished parts free of charge. EdgeStar may request a defective part be returned in exchange for the replacement  
part. All replacement parts or products will be new, remanufactured, or refurbished. All products and parts replaced by  
EdgeStar under warranty service become the property of EdgeStar.  
This warranty applies to the original purchaser only, and only covers defects in workmanship experienced during  
operation of the product under normal service, maintenance, and usage conditions. This warranty applies to the  
purchase and use of this product in residential settings within the United States of America.  
WHAT IS NOT COVERED:  
The following limitations apply to the coverage of this warranty. This warranty does not cover:  
Labor charges for installation, setup or training to use the product.  
Shipping damage, and any damage caused by improper packaging for shipment to an authorized service center, and any  
damaged caused by improper voltage or any other misuse, including abnormal service, handling, or usage.  
Cosmetic damage such as scratches and dents.  
Normal wear and tear on parts or replacement of parts designed to be replaced, e.g. filters, cartridges, batteries.  
Service trips to deliver, pick-up, or repair, install the product, or to instruct in proper usage of the product.  
Damages or operating problems resulting from misuse, abuse, operation outside environmental specifications, uses  
contrary to instructions provided in the owner’s manual, accidents, acts of God, vermin, fire, flood, improper installation,  
unauthorized service, maintenance negligence, unauthorized installation or modification, or commercial use.  
Labor charges incurred 91 days or more after the date of original purchase.  
The use of EdgeStar products in commercial settings.  
Optional accessories, attachments, and appearance items.  
Products that have been modified to perform outside of specifications without the prior written permission of EdgeStar.  
Products lost in shipment, or theft.  
Products sold AS IS or from an unauthorized reseller.  
Products that have had their serial numbers removed or defaced. Products with serial numbers that have been invalidated.  
OBTAINING WARRANTY SERVICE:  
If you believe your product is defective, contact EdgeStar Customer Support for troubleshooting assistance and  
warranty service at 1-866-319-5473. Please have your serial number and proof of purchase available. Once an  
EdgeStar authorized representative has confirmed that your product is defective and eligible for warranty service, the  
product must be returned to an EdgeStar repair facility. The purchaser is solely responsible for prepaying all shipping  
related costs to and from the repair facility. EdgeStar is not responsible for damage resulting from shipper mishandling  
or improper packaging. Do not return a defective product to the place of purchase. Products received without a return  
authorization number will be refused.  
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY  
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED  
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER  
THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,  
SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS,  
OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES DO NOT ALLOW THE  
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.  
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO  
STATE.  
EdgeStar Portable Dehumidifier  
12  
 
EdgeStar Products  
Box 81336  
Austin, TX 78708-1336  
Toll Free: 1-866-319-5473  
Register your product, download owner’s manuals, access additional  
troubleshooting resources, and obtain more information on other  
great EdgeStar products on the web at: http://www.edgestar.com  
Product contents and specifications may change without notice.  
Copyright © 2009 Living Direct, Inc. All rights reserved.  
 

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