Oricom Cordless Telephone ECO5100 User Manual

Oricom eco5100 Series  
Cordless phone with integrated  
answering system  
ER GUIDE  
Keep this user guide  
for future reference.  
WARNING  
!
DO NOT USE STANDARD/ALKALINE BATTERIES IN THIS PRODUCT, AS  
THERE IS A RISK OF EXPLOSION AND/OR INJURY.  
USE ONLY Ni-MH RECHARGEABLE BATTERIES AS SPECIFIED IN THIS  
USER GUIDE. CONTACT ORICOM FOR REPLACEMENT BATTERIES.  
 
CONTENTS  
Cordless Handset Operation …………………………………………………………20  
Handset ringer adjustment ………… 20  
Handset ringer melody…………… 20  
Handset ringer volume…………… 20  
Handset ringer On / Off …………… 20  
Multi-handset Operation …………… 21  
Intercom function …………………… 21  
Registration …………………………… 23  
Register new handsets on the  
eco5100 base ……………………… 23  
Remove handsets………………… 23  
Language setting …………………… 24  
Handset name ………………………… 24  
Base Volume………………………… 25  
Base Melody………………………… 25  
Reset …………………………………… 25  
Call transfer between cordless  
handsets …………………………… 22  
Conference calls …………………… 22  
Cordless handset keypad lock …… 22  
Answering Machine Operation ………………………………………………………26  
Answering machine On / Off ……… 26  
Day/Time setting ……………………… 26  
ICM (Incoming Messages) ………… 30  
Record ICM ………………………… 30  
Play ICM…………………………… 30  
Memo …………………………………… 31  
Record memo ……………………… 31  
Play memo …………………………… 31  
Delete messages…………………… 31  
Delete one message………………… 31  
Delete all messages……………… 32  
Memory full …………………………… 32  
Answering machine Ring delay  
Setting ……………………………… 27  
Answering machine PIN number  
Setting ……………………………… 27  
OGM (Outgoing Messages) ………… 28  
OGM setting ………………………… 28  
Record OGM ………………………… 28  
Play OGM …………………………… 29  
OGM play to line …………………… 29  
Advanced Answering System…………………………………………………………33  
Remote control ……………………… 33  
Remote operation keys …………… 34  
Call screening ………………………… 34  
Cordless handset detection……… 34  
Switch your answering machine on  
remotely …………………………… 33  
Phone in to check your messages … 33  
Customer Support ………………………………………………………………………35  
Appendix …………………………………………………………………………………36  
Troubleshooting ……………………… 36  
Product Specications ……………… 38  
Warranty Information (Australia) … 39  
Notes for operation in New Zealand 40  
REN (RN for New Zealand)……… 40  
Caller ID ……………………………… 40  
 
WARNINGS AND SAFETY INFORMATION  
WARNINGS AND SAFETY INFORMATION  
Avoid exposure of this telephone to moisture or liquid.  
To prevent electric shock, do not open the handset or base cabinet.  
Do not use the handset in an explosive hazard area such as where there is gas leaking.  
Do not use your telephone during an electrical thunderstorm as it is possible to get an electric  
shock. Refer to information contained in the White Pages Directory.  
As there is a slight chance that the telephone could be damaged by an electrical storm, it is  
recommended that users unplug the phone from the mains supply and telephone socket during  
an electrical storm.  
We advise that this phone should not be used near intensive care medical equipment or by  
persons with pacemakers.  
Because the phone works by sending radio signals between base station and handset, wearers  
of hearing aids may experience interference in the form of a humming noise.  
Your phone can interfere with electrical equipment such as answering machines, TV and radio  
sets, clock radios and computers if placed too close. It is recommended that you position the  
base unit at least one metre from such appliances.  
This telephone complies with applicable safety requirements for exposure to radio waves  
(EMR). The mean power of this telephone does not exceed 20mW limit at which point testing is  
required.  
The earpiece of the handset may attract small metal objects such as staples and pins. Care  
should be taken when placing the handset near these items.  
This telephone is not designed for making emergency telephone calls when the mains power  
fails. Always have a corded phone available to be able to make calls to emergency services if the  
mains power fails.  
Privacy of communications may not be ensured when using this telephone.  
Clean with a dry, soft, lint-free cloth. Never use cleaning agents, particularly aggressive  
solvents.  
• This phone is designed for connection to a PSTN telephone line or an analogue extension port of  
a PBX system. If you connect this device to a digital extension of a PBX system, damage may  
result to the PBX.  
CAUTION  
Use only the mains adaptors supplied with  
this product. Incorrect adaptor polarity or  
voltage can seriously damage the unit.  
Adaptor for base:  
Input:100~240VAC 50Hz/60Hz 150mA  
Output: 6.5VDC 400mA  
Adaptor for Charger:  
Input:100~240VAC 50Hz/60Hz 100mA  
Output: 6.5VDC 200mA  
1
 
GETTING STARTED  
Getting Started  
Installation and Charger  
1. Connect the mains adaptor (supplied) to the socket on the back of the base unit  
and to the wall mains supply.  
2. Connect the telephone cord to the phone socket on the back of the base unit and  
into the wall phone socket.  
Note: In Australia some phone wall sockets are the old non modular style. If  
you have this type of wall socket you will need to purchase a “modular  
converter plug” (not supplied). These can be obtained from electronic  
stores.  
Important: DOYOU HAVE BROADBAND/ADSL?  
If you do, you must connect an in line filter (not supplied) between the telephone socket  
and your eco5100 base to ensure that your broadband and eco5100 will work properly.  
If you do not install the filter you will experience interference on the eco5100 and your  
Broadband may suffer dropouts. Please refer to the user guide of the in line filter for  
installation.  
. Insert 2 rechargeable Ni-MH AAA batteries (included),  
observing the correct polarity, into the battery compartment on  
the handset. Slide the battery door rmly into place.  
3
. Place the handset on the charging cradle and charge the bat-  
teries for a full 15 hours before using it for the rst time.  
4
Tip!  
It is good practice to put the cordless handset on the charging cradle when it is not in  
use to ensure that the handset is always fully charged.  
2
 
GETTING STARTED  
WARNING  
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. Never  
use non-rechargeable batteries. Use recommended type supplied with this product.  
Never use alkaline or lithium batteries.  
Do not dispose of the batteries in a re, as they can explode.  
Do not open or mutilate the battery. Released electrolyte is corrosive and can cause  
damage to the eyes or skin. It can be toxic if swallowed.  
Avoid contact with metal objects when handling the battery. These objects could short  
out the batteries or cause the conductor to overheat resulting in burns.  
Do not attempt to recharge the battery cell by heating it. Sudden release of battery  
electrolyte can cause burns or irritation to the eyes or skin.  
Observe the proper polarity, or direction, of any battery. Reverse insertion of the  
battery cell can result in leakage or explosion.  
Remove the batteries if you do not plan to use the product for several months at a  
time.  
Followthelocalregulationsregardingthedisposalofyourpackingmaterials, exhausted  
batteries and used phone. Wherever possible, recycle those materials.  
3
 
GETTING STARTED  
Pack contents  
Depending on the model you have purchased this pack should contain the following  
items:  
If any of these are missing, please contact Oricom directly.  
eco5100-1  
eco5100-2  
1
1
0
0
1
1
1
2
1
1
1
1
Base units  
Cordless handsets  
Power adaptor  
Charging cradle and power adaptor  
Line cord  
User guide  
Handset Rechargeable AAA  
Ni-MH Batteries (1.2V 600mAh)  
2
4
Purchasing adddiittiioonnaall hhaannddsseettss  
You may expand your eco5100 by adding more handsets eco5250WH. These can be  
purchased separately from the retailer where you purchased the product, or directly from  
Oricom (Australia). The eco5100 can accommodate a total of 4 cordless handsets.  
4
 
GETTING STARTED  
Your cordless handset  
1
2
3
4
5
6
7
8
11  
12  
9
10  
1. Talk  
9. / Ringer Off (On)  
10. Ringer Melody / Ringer Volume /  
Receiver Volume  
2. Left / Recall / Dial mode  
3. Menu  
4. Phonebook  
11. # / Keypad lock  
5. Right / CID (Caller ID) / Handsfree  
6. Intercom  
12. LNR (Last Number Redial) /  
Pause  
7. Delete / Mute  
8. Numeric keys  
5
 
GETTING STARTED  
Understanding the cordless handset displayy  
Left Arrow / Phonebook records  
are being reviewed  
Connected to telephone line.  
Flashes when there is an incoming call  
X appears: microphone muted  
Battery level  
(3 bars fully charged)  
Caller display  
Ringer is turned off  
Speakerphone on  
Keypad lock  
Antenna in range / out of range  
Intercom call to another handset  
Right Arrow / Message waiting  
6
 
GETTING STARTED  
Your eco5100 base unit  
11  
12  
13  
10  
9
8
1
2
3
4
5
6
7
1. Page  
7. Speaker Volume Up  
8. Forward/MEMO  
Page handset  
2. OGM (ANS)  
Recording MEMO, Skip to next Message  
9. Message Full Light  
10. Play/Pause  
Recording/Play OGM, Repeat Message  
3. Stop / On/Off / ESC  
Stop action; Activating/Deactivating the  
answering machine; Exit the current  
operation mode  
Play MEMO/ICM Message; Pause  
playback.  
11. Message/Power Light  
12. Battery charge/Call Light  
13. Rewind  
4. Delete  
5. Time  
Set Day, Hour, Minute  
Press twice for Skip to previous Message  
6. Speaker Volume Down  
7
 
GETTING STARTED  
Bottom  
2-9/GS  
2-9/GS (Answering Machine Rings)  
CODE (Answering Machine PIN)  
8
 
BASIC OPERATION  
Basic Operation  
During standby  
Note: If the power is not connected to the base unit.  
The cordless handset CANNOT operate.  
Cordless handset's LCD display  
HANDSET 1 : Handset number  
HANDSET  
: Current battery level  
: A constant signal icon indicates the  
cordless handset is linked to the base unit. When signal icon is ash-  
ing the handset needs to be re-registered (see page 23).  
Answering an incoming call  
When there is an incoming call, the phone rings and flashes on the display. If a CID  
record is received, flashes and the caller information is displayed. The auto answer  
function allows you to answer a call by simply lifting the handset from the base when it  
is ringing.  
1. Press  
key to answer the call if hansdet is off the base.  
key again to end the call.  
2. Press  
9
 
BASIC OPERATION  
Making an external call  
Normal dialling  
1. Press  
key.  
2. Enter a telephone number. If you enter more than 14 digits, you only see the last  
14 digits on the display.  
3. Press  
key to end the call.  
Pre-dialling  
1. Enter a telephone number.  
2. When necessary, press  
to erase the digit individually.  
3. Press  
key to dial.  
4. Press  
key to end the call.  
Mute feature  
Place a call on hold so that the caller will NOT be able to hear you but you can still hear  
the caller.  
During talking mode,  
1. Press  
key on the handset to mute the call,  
key again to resume the call.  
is shown on the display.  
2. Press  
Paging the handset/s  
All handsets registered to the base will ring for a maximum of 20 seconds when the  
button on the base is pressed.To stop the paging ring, just press any button on  
a handset.  
10  
 
BASIC OPERATION  
Handset range  
Your eco5100 handset has a range of up to 300 metres outdoors and up to 50 metres  
indoors, in ideal conditions.  
If you carry the handset too far away from the base, you may go out of communication  
range and the antenna icon will flash in the display to warn you if you try to make a call,  
the handset will beep and return to “searching”.  
If you are already on a call and move out of range, the call quality will degrade as the  
range limit is reached and the call may be disconnected. You will need to move closer to  
the base to be able to continue the call and make any further calls.  
Recall feature  
Recall feature can be used when you are using some services provided by your network  
operators such as “call waiting”, etc. A subscription may apply for these services, contact  
your network operator for more information.  
While you are talking on the phone, press  
a Recall.  
key on the cordless handset to send  
Call waiting (Australia Only)  
You can use the recall function to answer a second call while you are on the phone.  
However this service needs to be turned on. For example, to turn on Telstra’s Call Wait-  
ing service:  
1. Press  
on the cordless handset to wait for dial tone then press  
4
3
# .  
2. You will hear a service tone then press  
again.  
Take two different calls at the same time  
During a call, you will hear two loud beeps periodically to notify you of another incoming  
call. If you wish to answer this call,  
1. Press  
R
2
key. You will hear a dial tone.  
2. Press  
to put the current call on hold and talk with the second caller.  
11  
 
BASIC OPERATION  
3. Repeat steps 1-2 to swap between the two callers.  
Recall settings are: Australia (100ms, SHORT) and New Zealand (600ms, LONG).  
If this feature does not work correctly, check the country option. To change the Recall  
settings, press and hold /P key on the cordless handset to switch between “LONG”  
and “SHORT” on the display.  
Recall function when connected to a PABX  
If you have connected your telephone to a PABX, you can use all the facilities such as  
call transfer, automatic recall, etc. The  
key provides access to these facilities.  
Pause feature when using on a PAABBXX  
Note: The pause function described in this section is only necessary when the eco5100 is  
used on older PABX’s.  
With some PABX's, there is a short pause between the code for the outside line (usually  
0 or 9) and obtaining dial tone. A pause needs to be entered manually and stored in the  
phone book so that the numbers are not dialled too quickly.  
When storing numbers in memory, you can include the outside line access digit (e.g. ‘9’  
or ‘0’) with each phone number. LNR function or memory dial may not work when using  
your telephone on a PABX. Insert a pause between the OUTSIDE LINE DIGIT & the  
TELEPHONE NUMBER.  
1. Press the numeric keys to enter the OUTSIDE LINE DIGIT.  
2. Press  
/P key to insert a pause.  
3. Press the numeric keys to enter the TELEPHONE NUMBER.  
12  
 
BASIC OPERATION  
Handsfreee mode  
During talking mode,  
1. Press  
key to switch to speakerphone mode.  
key again to cancel this feature.  
2. Press  
Or  
During standby mode,  
1. Press and hold  
key to switch to speakerphone mode.  
2. Press  
key again to cancel this feature.  
Volume adjustment (with handset)  
Handset volume control  
During standby mode,  
1. Press  
key.  
or  
2. Press  
key to adjust the handset ringer volume level: Volume 1 to  
Volume 5.  
During handset talking mode,  
Press key repeatedly to adjust the handset volume level: Volume 1 to Volume 5.  
13  
 
CALLER ID OPERATION  
Caller ID Operation  
If you subscribe to your telephone operators service (charges may apply), numbers of  
the incoming calls will be displayed on the screen and stored in the call log (please con-  
sult your telephone service provider for details).  
The eco5100 can store the last 30 calls including: the record number, date/time, and  
phone number (up to 24 digits for the cordless handset).  
When you have new/unanswered calls,  
on the cordless handset. If a call has been answered, then the call is set to old call.  
icon flashes on the base and  
flashes  
Review Caller ID recorddss  
During standby mode,  
1. Press  
2. Press  
3. Press  
key to display the latest call name.  
key to view the call number.  
key again to see the Date/Time when the call was received.  
Store a CID number  
You can save a CID record into the Phonebook/Direct memory provided that it con-  
tains a valid phone number and the Phonebook/Direct memory is not full.  
While you are viewing the CID record that you wish to save,  
1. Press  
key. The display on the right is  
NAME ?  
shown.  
2. Press the numeric keys to edit the Name. If you  
made a mistake, press key to edit it.  
3. Press key to complete editing the Name and proceed to edit the Number.  
4. Press the numeric keys to edit the Phone number.  
14  
 
CALLER ID OPERATION  
5. Press key to conrm.  
The record is now saved into the phonebook. Then it goes back to the call log.  
Delete one or all CID record(s)  
Delete one CID record  
While you are viewing the CID record that you wish to delete,  
1. Press  
key.  
2. Press  
key to conrm. The display shows previous CID record.  
Delete all viewed CID records  
While you are viewing any CID record,  
1. Press and hold  
key.  
2. Press key to conrm. The display shows unviewed CID records.  
Note: If there are no more CID records, a message “EMPTY” is displayed.  
15  
 
LNR FUNCTION  
LNR Function (Last Number Redial)  
Redial the last number  
Your cordless handset stores the last 3 external numbers dialled, up to 24 digits per  
number. If the number exceeds 24 digits, the first 24 digits will be stored to memory.  
During standby mode,  
1. Press  
/P key.  
2. When necessary, press  
/P key again until you have selected your desired  
number.  
3. Press  
key to dial.  
Or  
1. Press  
key.  
2. Press  
/P key to redial the last number.  
16  
 
LNR FUNCTION  
Store the last number dialled  
While you are viewing a previously dialled number that you wish to save,  
1. Press  
key. The display on the right is  
NAME ?  
shown.  
2. Press the numeric keys to enter the Name. If you  
made a mistake, press key to edit it.  
3. Press key to complete editing the Name and proceed to edit the Number.  
4. Press the numeric keys to edit the Phone number when necessary.  
5. Press key to conrm.  
The record is now saved into the phonebook. Then it goes back to standby mode.  
Delete last number dialled  
While you are viewing a previously dialled number that you wish to delete,  
1. Press  
key. The display on the right is  
DELETE ?  
shown.  
2. Press  
key to conrm. The display will  
show the previous LNR record.  
Note: If there are no more LNR records, a message “EMPTY” is displayed.  
17  
 
PHONEBOOK  
Phonebook  
Add new recorddss  
You can store up to 50 phonebook records in each handset. Each record can contain up  
to 24 digits per number and 14 characters per name.  
During standby mode,  
NAME ?  
1. Press and hold  
key. The display on the  
right is shown.  
2. Press the numeric keys to enter the Name. If you made a mistake, press  
to edit it. Press and hold key to delete the entire name.  
X
key  
3. Press key to complete editing the Name and proceed to edit the Number.  
4. Press the numeric keys to edit the Number. Press  
key for further editing  
when necessary.  
5. Press  
key to conrm.  
The record is now saved into the Phonebook. Then it goes back to standby mode. Re-  
peat step 1 to 5 to add another record.  
Review / Edit / Dial stored Phonebook recorddss  
During standby mode,  
1. Press  
key.  
or  
2. Press  
to browse stored records.  
3. Press  
key to dial the number.  
While you are viewing the record that you wish to edit,  
_
John  
1. Press and hold  
key. The display on the  
right is shown.  
18  
 
PHONEBOOK  
2. Press  
key to erase the last character,  
key to erase the entire characters.  
or press and hold  
3. Press  
key to complete editing the Name and proceed to edit the Number.  
4. Press  
key to erase the last digit, or press and hold  
key to erase the  
entire digits.  
5. Press  
key to conrm. Then it goes back to standby mode.  
Delete one record  
While you are viewing the record that you wish to delete,  
1. Press  
key. A conrmation message “DELETE?” is displayed.  
key to conrm and show the previous record.  
2. Press  
19  
 
CORDLESS HANDSET OPERATION  
Cordless Handset Operation  
Handset ringer addjustment  
Handset ringer melody  
During standby mode,  
1. Press and hold  
MELODY 3  
key.  
ashes and the current melody option appears.  
2. Press  
or  
key to select the melody option (1 to 9 for adjustment).  
3. Press  
key to conrm.  
Handset ringer volume  
During standby mode,  
VOLUME 3  
1. Press  
volume level.  
key. Display shows the current  
2. Press  
or  
key to select the volume level.  
There are 6 levels for adjustment: 1(lowest) to 5 (highest) and “ringer off”.  
3. Press key again to conrm.  
Handset ringer On / Off  
During standby mode, press and hold  
to switch between ringer On/Off.  
key  
HANDSET  
1
appears whenever the ringer is Off.  
20  
 
CORDLESS HANDSET OPERATION  
Multi-handset Operation  
Your eco5100 can have up to 4 handsets registered to the base unit. Each handset has  
its own number HS-1, HS-2, HS-3 and HS-4 shown on the left-hand side of the display.  
With 2 or more handsets you can:  
• Make intercom calls while on an external call  
• Switch between an external call and intercom call  
• Transfer an external call from one handset to another  
• Set a 3-way conference call between yourself, an external call and intercom call  
Note:  
A maximum of 1x external call and 2x intercom calls can take place at the same time.  
• If you make an external call + another handset is on line = result is a busy tone.  
You can make an intercom call when the other handset is in progress.  
Intercom function  
To make an intercom call,  
1. Press INT key during standby mode.  
The display on the right is shown.  
2. Key the handset number (1, 2, 3, or 4) you wish  
to call.  
When there is an intercom call, the display on the right is shown.  
1. Press  
or INT key to answer the intercom call.  
2. Press  
or INT key again to end the call.  
Depicts Handset-2 calling  
21  
 
CORDLESS HANDSET OPERATION  
Call transfer between cordless handsets  
When there is an incoming external call,  
1. Press INT key. The display on the right is shown.  
2. Key the handset number (1, 2, 3, or 4) you wish  
to transfer.  
3. Press  
key to exit Intercom mode and return to standby mode.  
Conference calls  
This function allows 3 parties (yourself + external call + intercom call ) to be con-  
nected at the same time.  
When there is an incoming external call,  
1. Press INT key. The display on the right is shown.  
2. Key the handset number (1, 2, 3, or 4) you wish  
to invite to the conference.  
3. Press  
key to pick up the call.  
4. Press and hold INT key to go into the 3-way conference mode.  
5. Press INT key to go back to Intercom mode.  
6. Press  
key to exit Intercom mode and return to standby mode.  
Cordless handset keypad lockk  
During standby mode,  
1. Press and hold  
key to lock the keypad.  
HANDSET  
1
2. To release keypad lock, press and hold  
key for 3 seconds.  
Note: When the keypad is locked,  
an external or intercom call.  
key and INT key can be used to answer  
22  
 
CORDLESS HANDSET OPERATION  
Registraation  
Register new handsets on the eco5100 base  
The handsets which come in the same pack are already registered to the base. If you  
buy new handsets. You need to register them before use.  
1. Charge the batteries (for 15 hours).  
2. Register the handset (to the base unit).  
Each base can register up to 4 handsets.  
During standby mode,  
1. Press and hold  
The In Use light will flash.  
2. Press key and then press  
key on the base unit for 10 seconds.  
REGISTER  
BS ?  
or  
key to select “REGISTER” from the display.  
3. Press  
key. The display on the right is shown.  
4. Press 1, 2, 3 or 4. The handset begins to search for  
the base.  
5. Press  
key to conrm.  
6. When the handset locates the base, “PIN?” will be displayed. Enter the 4 digit base  
PIN code “0000” and press the key to conrm.  
7. Press key to conrm and return to standby mode.  
8. LCD screen will display HS 1,2,3 or 4 and antenna icon will not ash.  
Note: If the base is full and cannot add any more handsets, you will hear a tone.  
See the next section to remove a handset.  
Remove handsets  
During standby mode,  
1. Press  
key.  
REMOVE HS  
2. Press  
or  
key to select “REMOVE  
HS” from the display.  
23  
 
CORDLESS HANDSET OPERATION  
3. Press  
key to conrm. The display on the  
right is shown.  
PIN ?  
4. Enter the default value 0000.  
5. Press key to conrm and the display on  
REMOVE HS ?  
the right is shown.  
6. Press the numeric keys (1-4) to enter the  
handset number.  
7. Press  
key to conrm and return to standby mode.  
Language setting  
LANGUAGE  
To select the display language,  
1. Press  
2. Press  
3. Press  
4. Press  
5. Press  
key during standby mode.  
or key to select “LANGUAGE” from the display.  
key to enter the mode.  
or key to select Language options on the display.  
key to conrm and return to standby mode.  
Handset name  
During standby mode,  
1. Press  
2. Press or  
from the display.  
key.  
NAME  
key to select “NAME”  
3. Press  
4. Press and hold  
5. Press the numeric keys to enter the new handset name.  
key to enter the mode.  
key to erase the existing handset name.  
6. Press  
key to conrm.  
24  
 
CORDLESS HANDSET OPERATION  
Base Volume  
During standby mode,  
1. Press  
2. Press  
3. Press  
4. Press  
key.  
or  
key to select “BS VOLUME” from the display.  
key to enter the mode.  
or  
key to select volume levels. There are 5 levels and off for  
selection.  
5. Press  
key to conrm.  
Base Melody  
During standby mode,  
1. Press  
2. Press  
3. Press  
key.  
or  
key to select “BS MELODY” from the display.  
key to enter the mode.  
4. Press  
or  
key to select volume levels. There are 9 melodies for se-  
lection.  
5. Press  
key to conrm.  
Reset  
During standby mode,  
1. Press  
key.  
or  
RESET  
PIN ?  
2. Press  
key to select “RESET”  
from the display.  
3. Press  
key to enter the mode. The display  
on the right is shown.  
4. Press the numeric keys to enter the PIN.  
5. Press  
key to conrm.  
25  
 
ANSWERING MACHINE OPERATION  
Answering Machine Operation  
Answering machine On / Off  
During standby mode,  
1. Press and hold  
key to switch the answering machine off.  
Answering off” will be heard followed by two short beeps.  
Note: During Off mode, the answering machine is set to Announcement Two  
mode automatically. It will answer the call after 12 rings, and then switch to  
remote control mode. This feature can not be turned off.  
During Off mode,  
1. Press and hold  
key to switch the answering machine on.  
Answering on, Announcement One” will be heard followed by a short beep.  
Day/Time setting  
Once you have set the day and time your answering machine will automatically an-  
nounce the day and time that each message has been received.  
Default day and time – Sunday, 12:30  
1. Press and hold  
key for 2 seconds. The voice prompt “Please set day” will be  
heard.  
MEMO  
2. Press  
or  
key to select day. Voice prompt at each selection will be  
heard.  
3. Press  
key to conrm and go to next setting. The voice prompt “Please set  
hours” will be heard.  
MEMO  
4. Press  
or  
key to select hours. Voice prompt at each selection will be  
heard.  
5. Press  
key to conrm and go to next setting. The voice prompt “Please set  
minutes” will be heard.  
26  
 
ANSWERING MACHINE OPERATION  
MEMO  
6. Press  
be heard.  
or  
key to select minutes. Voice prompt at each selection will  
7. Press  
key to conrm setting and go back to standby or off mode.  
Answering machine Ring delayy SSeettttiinngg  
This setting is used to set how quickly the answering machine answers an incoming  
call.  
Default number of rings -3  
1. Press and hold 2-9/GS key (bottom of base) for 2 seconds.  
Please set rings” will be heard followed by a short beep, after a pause then  
prompt current rings.  
MEMO  
2. Press  
or  
heard. There are 2-9 and TS mode (Toll saver) for you to select.  
key to select item. Voice prompt at each selection will be  
3. Press 2-9/GS key to conrm setting and go back to standby or off mode.  
Note: If you have a fax machine connected to the same line and the fax is set to  
"AUTO-ANSWER" you should set the ring delay on your eco5100 to "9" and  
your fax machine to "2".  
Tip: Toll Saver is a cost effective way to manage your messages when accessing  
your answering machine remotely. When toll saver (GS) is selected, your an-  
swering machine will pick up the call after 2 rings if you have new messages or 5  
rings if you have no new messages.  
Answering machine PIN nuummbbeerr SSeettttiinngg  
A 3-digit security code is required for remote access to your answering machine. The  
default code is “321” but for security reasons you should change this to a code personal  
to you.  
1. Press and hold CODE key (bottom of base) for 2 seconds. You will hear “Please  
set security code” and the rst digit, eg: 3.  
27  
 
ANSWERING MACHINE OPERATION  
MEMO  
2. Press  
or  
conrm. You will hear the second digit, eg: 2.  
key to select a new rst digit and press CODE button to  
MEMO  
3. Press  
or  
ton to conrm. You will hear the third digit, eg: 3.  
key to select a new second digit and press the CODE but-  
MEMO  
4. Press  
or  
key to select a new third digit.  
5. Press CODE key to conrm setting and the new security code will be heard,  
then the answering machine will return to standby mode.  
Note: Press  
key any time or 5 seconds without any operation will quit setting  
mode and will go back to standby or off mode. All settings will remain un-  
changed.  
OGM (Outgoing Messages)  
eco5100 has two OGM message modes:  
OGM1 (Announcement One) mode:  
Callers can hear a pre-recorded message “Please leave a message after the beep”  
and the unit records the caller's message.  
OGM2 (Announcement Two) mode:  
Callers can hear the other pre-recorded message “Please call later”. Under this mode,  
the caller will NOT have the opportunity to leave a message.  
You can also record your own personalized greeting (from 3 seconds to 120 seconds).  
Note: The default setting is OGM1 (Announcement One).  
OGM setting  
Press  
key to switch between OGM1 and OGM2.  
key to select OGM1 mode or OGM2 mode.  
Record OGM  
1. Press  
28  
 
ANSWERING MACHINE OPERATION  
2. Press and hold  
key until you hear a long beep and see  
light ash.  
3. Speak into the microphone (15cm from the base unit’s microphone).  
4. Press  
key to stop recording, the machine will play back recording for  
review.  
5. To recall the default OGM press  
X
during OGM playback.  
Note: If the OGM is less than 3 seconds, it is not valid. The machine will stop  
automatically after 2 minutes.  
Play OGM  
During standby mode,  
1. Press  
key to play the OGM.  
2. Press  
key to stop playing and return to standby mode.  
OGM play to line  
If an incoming call ring exceeds the number of rings set (Refer toAnswering machine  
Ring delay Setting” on P27), the answering machine will pick up the call and play the  
OGM message.  
29  
 
ANSWERING MACHINE OPERATION  
ICM (Incoming Messages)  
Record ICM  
During OGM 1 mode, the machine can record callers’ messages.  
During recording mode, the light will flash.  
The machine will stop automatically after recording 2 minutes.  
Or you can stop recording by pressing key.  
Note: The CID number is displayed if you have subscribed to that service.  
The Message recording time is from 3 seconds to 120 seconds.  
Play ICM  
Incoming messages are played back in the sequence they were recorded. Day and time  
of the recording is announced before each message.  
When there are new messages, only new messages are played back. Old messages  
can be played back only when all new messages have been played back.  
Answer / Message light flashes when new messages are waiting. To play messages:  
1. Press  
2. To pause, press  
3. Press key to resume.  
key.  
key.  
4. To replay the current message, press  
key during message playing.  
key twice.  
5. To replay the previous message, press  
MEMO  
6. To skip to next message, press  
key.  
7. Press  
key to stop playing.  
Note: No announcement will be played back, if the day/time is not set properly.  
30  
 
ANSWERING MACHINE OPERATION  
Memo  
Record memo  
You can record memos for other users of the unit to hear. The maximum recording time  
is 2 minutes.  
During standby mode,  
MEMO  
1. Press and hold  
2. Speak into the microphone after the beep.  
3. Press key to stop recording or recording will stop after 2 minutes.  
key until you hear a long beep.  
The recorded memo will playback automatically for review.  
Play memo  
The memo is played back together with the incoming messages (ICM).  
1. Press  
key during standby mode.  
2. Press  
key to stop playback or it will stop when the memo is nished.  
For “Pause/Skip forward/backward” during playing, refer to the operation of “Play  
ICM” on P30.  
Delete messages  
Delete one message  
While you are listening to a message,  
1. Press and hold  
X
key until you hear a long beep, and then “message erased”  
will be heard.  
2. Press  
key to exit.  
31  
 
ANSWERING MACHINE OPERATION  
Delete all messages  
While the unit is in standby mode, you can delete all the old messages but not new  
messages.  
Press and hold  
will be heard. It means that the old messages will be deleted, but the new messages  
X
key until you hear a long beep, and then “All message erased”  
will not be deleted.  
Remember to delete messages!  
To avoid exceeding the memory storage capacity, always delete messages after  
listening.  
Note: The unit will NOT delete the messages you have NOT listened to.  
Memory full  
Memory will be full in the following 2 cases:  
1. During Memo/OGM/ICM recording, the unit becomes full.  
2. The memory is full and somebody is trying to record new Memo/OGM/ICM message.  
In both the above situations, the unit will prompt “Answering Machine Full”.  
OGM mode will change to OGM 2 automatically after Memory full.  
32  
 
ADVANCED ANSWERING SYSTEM  
Advanced Answering System  
Remote control  
You can access your answering machine when you are away by using any touch tone  
phone. You have to enter the Security PIN to access the answering machine. The de-  
fault PIN is 321 (Refer to “Answering machine PIN Number Setting” on P27).  
Switch your answering machine on remotely  
1. Place a call to your answering machine.  
When the answering machine answers the call, it will play the OGM.  
2. During or after the announcement enter your 3 digit security code, you will hear two  
short beeps to conrm that the answering machine is now in remote mode.  
3. Press the digit “9” on your keypad to switch your answering machine on. Your  
answering machine will now answer any further incoming calls after the ring delay  
of between 2 and 9 rings.  
Phone in to check your messages  
If you left your answering machine switched on:  
1. Place a call to your answering machine.  
When the answering machine answers the call, it will play the OGM.  
2. During or after the OGM enter your 3 digit security code, you will hear two short  
beeps to conrm that the answering machine is now in remote mode.  
3. You can now remotely control your answering machine by pressing the numeric  
buttons on the keypad.  
Note:  
1. If you have not changed your security code, the default is “321”.  
2. If you enter your security code incorrectly 10 times, the answering machine will  
hang up the call.  
3. If you enter the correct code you can now remotely control your answering machine  
by using the digits on the keypad.  
4. If no digit is pressed for 10 seconds, the answering machine will hang up the call.  
33  
 
ADVANCED ANSWERING SYSTEM  
Remote operation keys  
Keys on remote phone keypad  
Operation  
Replay the current message  
1
1 (Press twice)  
Skip back to the previous message  
Play new messages /Pause during playing messages  
Skip forward to the next message  
Playback OGM  
2
3
4
5
6
7
8
9
0
*
Record a new OGM  
Stop playback or recording  
Delete the current message  
Switch the machine off  
Switch the machine on / Switch between OGM1 or OGM2  
Delete all old messages  
Skip announcement during playback  
Recording MEMO  
#
Call screening  
Call screening function allows you to hear the caller before you pick up the call whilst the  
eco5100 is recording incoming messages.  
You can screen incoming calls by waiting for the caller to begin leaving their message,  
then pick up the handset, and press  
key to talk to the caller. The answering ma-  
chine automatically stops recording when you activate the handset or pick up an exten-  
sion phone. This function cannot be turned off. If you do not want to hear the caller you  
can turn down the base speaker volume (see page 10). To listen to your messages you  
will need to turn up the volume again.  
Cordless handset detection  
The answering machine can detect the cordless handset while recording messages. It  
automatically stops recording when you pick up the call using the cordless handset.  
Note: The message recorded before you pick up the call will be deleted.  
34  
 
CUSTOMER SUPPORT  
Customer Support  
If you feel this product is not working correctly please consult the user guide and en-  
sure that you are using the product in accordance with the instructions. Remove all  
extra telephone equipment and connect only this telephone directly to the telephone  
socket. If the fault is still present, connect another telephone (if available) to the tele-  
phone socket. The results will show you whether the fault lies with this unit or with the  
telephone line.  
If the product is working correctly, the fault is on the telephone line. Please contact  
your network operator for assistance.  
To order spare parts, additional handsets, replacement batteries and in case of any  
technical issues you may have with the product, please consult our website for further  
information or send us an email for a prompt response to your enquiry.  
In the unlikely event of a fault developing, please contact us for assistance. If the prod-  
uct is then found to be faulty you will be asked to return it directly to us with a copy of  
the purchase receipt.  
35  
 
APPENDIX  
Appendix  
Troublleesshhoooottiinngg  
Problem  
Possible cause(s)  
Solution(s)  
No dial tone on  
the cordless  
handset.  
1. The base unit is not properly connected.  
2. Too far from the base unit.  
3. Battery charge is low.  
1. Check CONNECTION to power and telephone line.  
2. Move handset CLOSER to base unit.  
3. CHARGE battery.  
4. Incorrect battery polarity.  
5. Re-register handset.  
4. RE-INSERT batteries and check + and  
5. Handset not registered.  
.
Antenna  
symbol is  
flashing.  
1. The handset is not registered. If the  
handset is unregistered, it displays  
UNREGISTERED.  
1. REGISTER the handset.  
2. Move CLOSER to the base unit.  
2. The handset is out of range.  
No beep when  
the cordless  
handset is  
1. The handset is not placed properly on  
the charger.  
1. Lift handset off the charger and carefully  
REPOSITION correctly.  
2. Charging contacts are dirty.  
3. The handset tone is turned off.  
4. The handset’s power is turned off.  
2. CLEAN charging contacts with a clean and dry cloth.  
3. Turn ON the handset tone from the Sounds Menu.  
4. CHECK batteries.  
placed on the  
charger.  
Handset charged  
for 24 hours but  
Battery icon  
1. Handset battery is defective or faulty.  
2. Handset is not placed properly on the  
charger.  
1. REPLACE with new AAA rechargeable Ni-MH  
batteries.  
2. CHECK to make sure the battery icon is scrolling.  
remains empty.  
3. Battery installed incorrectly.  
3. RE-INSERT batteries and check + and  
.
No symbol on  
1. Battery is empty.  
1. CHARGE battery.  
the display.  
2. The product is not properly connected.  
2. Make sure your product is properly PLUGGED-IN.  
1. Try a different connection point, one that is away  
Bad audio  
quality  
(crackles,echo,  
1. Interference from nearby electrical appliance.  
2. Base unit is installed in a room with thick  
walls.  
from other electrical appliances.  
2. Install the base unit in a DIFFERENT room OR  
use EXTENSION leads.  
etc.).  
3. The handset is too far from the base unit.  
4. If you have Broadband/ADSL you need a  
in line lter (not supplied).  
3. Move CLOSER to the base unit.  
4. Ensure a in-line ADSL lter is installed on all  
phone sockets between wall plate and your  
Caller ID does  
not work.  
Service not activated.  
Check your SUBSCRIPTION with the SERVICE  
provider.  
36  
 
APPENDIX  
Problem  
Possible cause(s)  
1. The ringer is off.  
Solution(s)  
1. Turn ON the ringer.  
Phone does  
not ring when a  
call comes in.  
2. Too many phones are sharing the same  
phone line.  
2. Disconnect some of the phones from the phone line.  
3. Check base unit CONNECTIONS.  
3. Base unit not plugged in.  
Keypad does  
not work.  
Keypad may be locked.  
UNLOCK the keypad.  
Busy tone +  
in use light on.  
1. Other handset may still be connected.  
2. Check power supply connection.  
1. Check ALL handsets and END all calls.  
2. Check CONNECTIONS to wall and base.  
Can’t transfer a  
call.  
1. Handset is busy.  
1. Check ALL handsets and END all calls.  
2. Move handset CLOSER to base unit.  
3. Check HANDSET NUMBER.  
2. Handset is out of range.  
3. Wrong handset number.  
Answering  
machine won’t  
record.  
1. Message limit exceeded.  
2. Machine not switched on.  
3. OGM2 selected.  
1. DELETE old messages.  
2. SWITCH-ON the answering machine.  
3. Can only record with OGM1, CHANGE to OGM1.  
Remote  
1. Incorrect security PIN.  
1. CHECK security PIN.  
operation  
doesn’t work.  
2. Some cordless and mobile handsets do  
not generate continuous tones.  
2. Need to use a TONE-DIALLING phone.  
3. Key in the digits within the 10 seconds limit.  
3. Pausing too long between key press.  
Note: If none of the above solutions help, reset your phone by disconnecting the mains  
power from the base and removing batteries from handset/s. Reconnect after 15  
minutes.  
Alternatively please contact Customer Service on 1300 889 785.  
37  
 
APPENDIX  
Product Specificcations  
Phone – Oricom eco5100  
Frequency range  
Channel bandwidth  
Operating range  
Specifications  
1.88-1.897 GHz (bandwidth=20MHz)  
1.728 MH  
Up to 300m outdoors, up to 50m indoors  
Up to 100 hours  
Standby time  
Talk time  
Up to 11 hours  
Temperature time  
Operating 0ºC to 40ºC  
Storage -20ºC to 60ºC  
Compatibility  
Only GAP compatible DECT phones  
Up to 4 handsets per base  
Up to 4 bases per handset  
5 music and 4 monotone  
Multiple handset capability  
Multiple bases  
Ringer melodies  
Battery charge time  
15 hours  
Rechargeable batteries  
AAA Ni-MH 1.2V 600mAh  
Input: 100~240VAC 50Hz/60Hz 150mA  
Output: 6.5VDC, 400mA  
Mains power supply for base unit  
Mains power supply for charger  
Input: 100~240VAC 50Hz/60Hz 100mA  
Output: 6.5VDC, 200mA  
Up to 50 phone numbers  
(Up to 24 digits per Number and 16 characters per Name)  
Memory  
Redial memory  
Recording time  
Max 3 phone numbers  
At least 11 minutes  
38  
 
APPENDIX  
Warranty Information (Auussttrraalliiaa))  
(a) Warranty.  
Oricom warrants that the product is free from defects in materials and workmanship  
for a period of 12 months effective from the date of purchase. This warranty in no  
way affects your statutory warranty under the Trade Practices Act 1974 or any other  
similar legislation. It is important that you read the Warranty Card as it contains  
full and additional details of the warranty, limitation of warranty and conditions for  
receiving the warranty services during the warranty period. The Warranty Card is  
located in the package. If you cannot locate the Warranty Card, please contact our  
Customer Support Service on 1300 889 785.  
(b) Exclusion and limitation of liability.  
Oricom will not be in breach of a warranty or condition expressly stated in this User  
Guide or the Warranty Card or implied by the Trade Practices Act and excludes any  
liability arising under any statutory or common law for damages or any other remedy  
if the damage occurs as a result of:  
(i)  
failure by you to follow the instructions in the User Guide for the installation and  
proper functioning of the product;  
(ii) negligence on your part or misuse by you of the product;  
(iii) any un-controlled external cause to the phone not functioning including but not  
limited to electricity failure, lighting, over voltage;  
(iv) non adherence by you to the warnings in the User Guide and the User Guide  
generally;  
(v) modification to the product or services carried out to the product by anyone  
other than Oricom or on Oricom’s behalf.  
Oricom will not be liable for consequential losses including loss of profits arising from  
a cause of action in contract, tort or any other statutory or common law (except where  
a statute or any law prohibits this exclusion). The warranty does not extend to damage  
caused by misuse, negligence, excessive voltage, faults on the telephone line or light-  
ning. This warranty in no way affects your statutory rights. Full details of the warranty are  
contained in the enclosed warranty card.  
39  
 
APPENDIX  
Notes for operation in New Zealand  
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom  
has accepted that the item complies with the minimum conditions for connection to its  
network. It indicates no endorsement of the product by Telecom, nor does it provide any  
sort of warranty. Above all, it provides no assurance that any item will work correctly in  
all respects with another item of Telepermitted equipment of a different make or model,  
nor does it imply that any product is compatible with all of Telecom’s network services.  
This device may be subject to ringing or bell tinkle when certain other devices are con-  
nected to the same line. If this occurs, the problem should not be referred to the Telecom  
Faults service.  
This equipment shall not be set to make automatic calls to the Telecom “111” Emergency  
Service.  
This equipment may not provide for the effective hand-over of a call to another device  
connected to the same line.  
REN (RN for New Zealand)  
The REN (Ringer Equivalence Number) or (RN) is of significance only if you wish to  
connect more than 1 telephone to your telephone line. A standard telephone line has a  
maximum REN capacity of 3 (RN of 5). It is possible to connect 3(5) devices with a REN  
of 1 (RN of 1) with no degradation to the product’s performance. Exceeding this limit  
may cause the volume of the ringer in any phone to decrease or not ring at all.  
Caller ID  
Customers using non Telecom toll services should not use the dial back feature for local  
calls as this will incur a charge only the 7 digit number should be dialled. Some of the  
CID services listed may not be available in New Zealand.  
This telephone is not designed for making emergency telephone calls when the power  
fails. Make alternative arrangements for access to emergency services.  
40  
 
Customer Support  
Australia  
New Zealand  
Oricom International Pty Ltd  
Locked Bag 658,  
South Windsor NSW 2756, Australia  
Atlas Gentech (NZ) Limited  
Private Bag 14927, Panmure,  
Auckland  
Fax: (09) 574 2722  
Fax: (02) 4574 8888  
Ph: 0900 50 025 (Toll Call)  
Ph: 1300 889 785  
To view the full Oricom range, please visit the Oricom website:  
 

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